For the US and EU markets, we can ship major items from local warehouses in the US and Germany. For other markets, we ship from our factory warehouse in China.

We can ship orders to major countries including the US, Canada, the UK, Europe, Australia, the Middle East, etc.

Thank you for the order! As each platform or store may have specific model numbers/versions, policies, and procedures, to avoid mistakes and support you efficiently with a proper solution, please kindly check the platform name where you made the purchase, then select the correct service window to get support. Thanks!

- For mileseeytools.com orders:

Please send the order number and the issue details to mileseeytools@mileseey.com

- For Amazon orders:

Please send the order number, the original selling store name, and the issue details to service@mileseey.com

- For Aliexpress, Ebay, Lazada, Shopee orders:

Please send the order number and correct platform name (e.g. Aliexpress, Ebay, etc ) and the issue details to customer-service@mileseey.com

As the operation of tools always needs several exact steps, in order to avoid mistakes, the most efficient way is to follow the exact steps of the relative part in the manual.

We have the online manual in the support menu, and you can also refer to the video on our YouTube channel if available.

Each platform or store may have a specific warranty policy. Please kindly refer to the exact warranty details on the page of warranty policy of the relative store.